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Home /
Corporate
Information / Strategies,
Reports and Policies / Ethnic Health Strategy 2002
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| Strategic objective 1- Prevention
& Equality |
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| Standard Statement: Communications |
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| People whose first language is not English
have access to high quality translation, interpreting and Health
Link worker support. |
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| Structure |
Process |
Outcome |
| Interpreting Service |
Referral by staff |
Appropriate, timely
& effective translation and interpreting |
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| Health Link Workers |
Liaison
with individuals after referral by staff |
as above |
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| Staff Information
-Resource File |
Staff to be informed
of services by their managers |
as above |
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| Funding of Interpreting
& Health Link workers |
Review of budgets
by Trusts/PCTs to identify appropriate resources |
Availability of resources
totrain & develop existing Health Link workers & recruit further
workers in relation to needs |
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| User Group (client
& professional) |
Feedback |
Evaluation
of services |
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| Monitoring Arrangements |
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| Item |
Action Required |
By whom |
Frequency |
| Interpreting Services |
Monitor availability
& usage |
Service Manager |
Six monthly rolling
programme |
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| Health Link workers |
Monitor activities,
availability Workload, HLW reports |
WEHAG/WMO Manager |
as above |
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| Staff Information/
Resource File |
Review range of information
location & usage |
Manager |
as above |
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| Funding of services |
Finance identified |
Executive Teams/ Finance
Officers of organisations |
as above |
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| Health Link workers
Staffing levels |
Based on needs assessment |
WMO manager |
as above |
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| User Group |
Review of evaluations |
WEHAG |
as above |
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| Click
here for MONITORING FORM for Strategic
objective 1 - Prevention & Equality |
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©2001, Wirral Joint Informatics Service. All rights reserved.
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