SILVERDALE MEDICAL CENTRE
Silverdale, Mount Avenue, Heswall, Wirral
CH60 4RH
Telephone: 0151-342-6128
Fax : 0151-342-2435
Email : [email protected]
Surgery opening Times
By Appointment,
Monday - Friday 8.30am - 6pm
Saturday 9.30am - Mid-day (Emergencies Only)
WELCOME TO THE SILVERDALE MEDICAL CENTRE
The medical centre has been at Silverdale since the late 1960’s. It moved to this convenient site in the centre of Heswall from premises in Daryl Road.
The Practice was originally established at the beginning of the century. Many case records still bear the names of Dr. Carlisle, Dr. Turner, Dr. Wishart and Dr. Story. In the 1970’s the practice consisted of Dr. John Lister Smith, Dr. David Nelson, Dr. Roger Snook and Dr. Margaret Smith. Dr. Snook and Dr. Margaret Smith left to practice in near-by Neston and in 1980 Dr. Lister Smith and Dr. Nelson retired from General Practice.
Dr. Hennessy and Dr. Pickles succeeded to the Practice in late 1980 and were joined very soon after by Dr. Lang, all three being already well known to one another from their days on the wards of Clatterbridge Hospital.
The Surgery has recently been redesigned and refurbished and is fully accessible to the disabled.
Copies of our Practice Charter are available at Reception.
THE PARTNERS
Dr Thomas D. Hennessy
Qualified Liverpool 1975. M.B., Ch.B., M.R.C.G.P. Trainer in General Practice. HA Maternity List, HA Minor Surgery List, HA Child Surveillance List.
Dr Roger L. Pickles
Qualified Liverpool 1976. M.B., Ch.B. HA Maternity List. HA Minor Surgery List. Clinical Medical Officer in Health Screening, BUPA Hospital, Thingwall, two sessions a week.
Dr Diane M. Lang
Qualified Liverpool 1974. M.B., Ch.B. Certificate in family Planning. HA Child Surveillance List. Clinical Medical Officer in Gastroenterology, three afternoons a week. Medical Officer St. Johns Hospice, 2 mornings a week.
PRACTICE NURSE
Sister Clark is our practice nurse and she is available by appointment Monday to Friday. She is fully qualified to carry out the following procedures:
Health Promotion, eg dietary advice, Blood Pressure checks, Phlebotomy, Ear Syringing, Triage, Immunisation & Vaccinations, "Well Women" services, including cervical cytology, Dressings and Removal of Sutures, Complimentary Therapies, Assessments for patients 75yrs & over and Diabetic Clinics.
Our other Practice Nurse is Nicky Hennessy and she is available Monday and Friday mornings and she will be responsible for the Asthma Clinic.
PRACTICE STAFF
Mrs. Winstanley is the practice manager and she may be able to help you with any administative or non-medical aspects of your health and treatment. She is also available to discuss any suggestions or complaints. We also have one full time and four part time receptionists.
Mrs. Smethurst is the Practice Counsellor and referrals are via the Doctor.
STAFF ATTACHED TO THE PRACTICE
Health Visitor
The health visitor can be contacted on 342 3551. She is available to help with matters relating to the under 5’s, e.g. feeding difficulties, vaccinations, hearing problems, etc. We also have a Health Visitor for the elderly and she can be contacted on 342 3551.
District Nurse
The District Nurse will care for people, especially the elderly, who need nursing care and who are unable to come to the surgery. This is arranged via the reception staff or the hospital.
Community Midwives
Midwives work with the doctors to provide care for mothers before and after delivery and care for the baby for the first fortnight of life.
Macmillan Nurse
These nurses visit and care for terminally ill patients in their own homes and give advice and support.
Community Psychiatric Nurse
These nurses help with elderly confused relatives and other mental health problems at home.
Social Services
These people help with all kinds of social problems. The team includes the home care organiser, social worker and occupational therapist.
OTHER SERVICES
Antenatal Clinic: Tuesday 2pm - 3pm
Family Planning: In normal surgery time.
Dietician: Once a month on a Thursday - referrals via the Doctor.
Alcohol Worker: Contact 647- 4999
Minor Surgery: These can be carried out under local anaesthetic in the surgery.
New Patients: Appointments during Surgery Hours, to assist in our treatment of you whilst awaiting your medical records.
Medical Students: We are a Training Practice and at times Medical and Dental students sit in on Consultations. If you prefer to see only your GP, please mention this before the Consultation begins.
APPOINTMENTS & HOME VISITS
Consultations are by appointment only. Surgeries and Clinics operate throughout the day. Please make appointments well in advance for routine and non-urgent consultations. If you have an urgent problem tell the receptionist so that arrangements can be made to see you.
Home visits - If you need to see the doctor but are unable to get to the surgery, home visits can be arranged by contacting the reception staff. It would be most helpful if you would telephone before 10.30am. Please do not ask for home visits if you can possibly come to the surgery. The doctor can see four people at the surgery in the same time as it takes for one house call.
TELEPHONE ADVICE
The most convenient time to contact the Doctor by telephone for advice is between 10.30am and 11.30am.
NON NHS EXAMINATIONS & REPORTS
Medical examinations for special purposes, e.g. elderly drivers, pre-employment, fitness to undertake sports, fitness to travel, etc., are arranged via reception staff. As special arrangements must be made a fee will be payable, but these are less than the British Medical Associations recommended fees.
EMERGENCIES
Outside normal surgery hours 342-6128
Wirral GP out-of-hours service based at Arrowe Park Hospital 678-8496